Returns & Exchanges
At Aoocci, we want you to be completely satisfied with your fashion finds. If your purchase doesn't meet your expectations, you may return or exchange unworn, unwashed items with tags attached within 30 days of delivery.
Initiate Your Request
Log in to our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all original tags and labels are intact to qualify for a full refund.
Ship It Back
Print the prepaid shipping label provided by our portal and drop off your package at any authorized carrier location.
Quality Inspection & Refund
Once our warehouse receives and inspects your items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing