Frequently Asked Questions
Everything you need to know about your Aoocci shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days, while express options are available at checkout. You will receive a tracking number via email as soon as your package departs our warehouse.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
What payment methods do you accept?
Aoocci accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How should I care for my Aoocci garments?
To maintain the quality of your items, we recommend following the care instructions on the internal label. Generally, washing in cold water and air drying helps preserve fabric integrity.